Credit Controller - George
George, Western Cape
Posted 13 April 2018

Job Details

Job Description

On the Dot, a subsidiary of Media24 in Western Cape, currently requires the services of a Credit Controller

We seek to appoint a dynamic and energetic individual to assume responsibility as Credit Controller, reporting to the Branch Manager. The position will be based at their offices in George

Main purpose of the role

  • The person in this position has to provide a clerical and administrative service for customers’ accounts in order to ensure sound and accurate financial procedures and limit bad debts, take responsibility for all aspects of the debtors’ function of the Division and support the Division’s day-to-day bookkeeping and accounting functions. 


  • Grade 12
  • Relevant certificate/ Diploma in credit management, Business Administration, Finance, Accounting, etc.
  • 2 to 3 years’ experience in a credit control environment
  • Proficiency in relevant software packages, applications and Excel
  • General knowledge of accounting


Skills and Competencies

  • Accurate and meticulous
  • Strong numerical and analytical skills
  • Methodical
  • Excellent communication skills
  • Good telephone etiquette
  • Good problem-solving ability
  • Ability to work under pressure
  • Tenacity
  • Attention to detail (extremely accurate and precise, especially with figures and tables)


Key outputs

  • Maintain daily registers and controls;
  • Prepare and capture journals and transactions;
  • Notify superior of any suspicious or potentially fraudulent payments;
  • Prepare and complete reconciliations of customer accounts;
  • Verify and follow up on invoices, statements and payments and ensure the timeous collection of outstanding/arrear accounts in accordance with collection procedures;
  • Report on bad debt and the recovery there of, and escalate when required;
  • Maintain an efficient filing system in respect of accounting data, records, contracts and invoices;
  • Monitor the age analysis of debts and perform continuous risk analysis;
  • Follow up on and clear unallocated cash;
  • Organise and manage the routine work activities of the debtor’s clerks in order to ensure an efficient workflow;
  • Ensure that all payments are received, allocated and processed;
  • Oversee and manage the Collections process by driving the implementation of collections procedures, and by monitoring and reporting on the status of the collections;
  • Manage team members in such a way that they are motivated, energized and empowered;
  • Coach, share knowledge and mentor more junior employees;
  • Attend to queries as escalated by the debtor’s clerks;
  • Prepare files for handover to external debt collectors;
  • Receive and handle advertising complaints and follow-up on all complaints;