Distribution Manager - Paarden Eiland
Cape Town, Western Cape
Posted 13 April 2018

Job Details

Job Description

Main purpose of the role:

Overall responsibility for a branch in terms of revenue and cost elements, but not balance
sheet. Day-to-day management of a branch, including responsibility for elements of
logistics, human resources, financial issues, marketing, administration and customer service.

Key responsibilities:

(The primary tasks, functions and deliverables of the role)
  • Implement regional growth strategies in the branch to grow revenue and profit;
  • Put operational plans in place in the branch to ensure timely service delivery at right cost and quality, aligned to overall regional strategy;
  • Maximise the efficiency and productivity levels of all aspects of the branch’s operation, continuously seeking to optimise processes and find value-add opportunities for the branch;
  • Ensure that the branch meets all operational targets, creating value for the business and meeting customer needs;
  • Ensure achievement of budgeted and agreed financial performance of the branch by focusing on core business drivers;
  • Responsible for financial control, reporting on branch finances and performing financial analyses for the branch;
  • Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers and employees) through regular communication, reporting and personal interaction;
  • Ensure effective customer relations management in the branch, making changes where appropriate to continually improve customer service and addressing any escalated or long-standing problems;
  • Identify and make recommendations about opportunities with customers and clients;
  • Monitor compliance with service level agreements, including compliance by service providers;
  • Optimally manage company assets and minimise loss through adherence to all relevant company standard operating procedures;
  • Plan for, select, develop and retain suitable staff for the branch and develop andmaintain a high-performance team;
  • Embed and sustain the organisation’s culture and values in the branch;
  • Provide accurate and relevant reporting information to management and clients monthly or as requested to assist with strategic organisational decision-making;
  • Ensure that effective management controls and good governance practices are in place and that policies and procedures are complied with;
  • Ensure compliance with all legal and statutory requirements in the branch;
  • Seek and continuously develop knowledge and information about competitor activity and communicate this to relevant departments in the company; and
  • Ensure cash management and the security of all assets by enforcing security policies at the branch.

Skills and competencies:
(The abilities that the individual needs to perform this role effectively)
  •  Business acumen
  •  Excellent leadership skills
  •  Pressure resilience
  •  Goal orientation
  •  Innovative
  •  Customer focus
  •  Sound analytical thinking
  •  Problem solving
  •  Excellent verbal communication skills
  •  Excellent written communication skills
  •  Negotiation
Minimum Requirements:
  • Relevant diploma.
  • At least 5 years’ relevant experience, with a proven track record in managing a business or branch successfully
  • Experience in all aspects of management, i.e. HR, Finance, Operations, etc
  • Proficient in relevant computer packages and application